Google+ July 2010 ~ High Tech House Calls
Expert Computer Consulting for Homes and Small Businesses

Let there be hope...

Life has changed there is no doubt and we wanted to reach out to see how you are doing.

As we go through this interesting time, we are trying to look at this as an opportunity to focus on our family and on friends like you. Let us use this extra time to catch up and talk more. Let us cook food that is not fast, but interesting and satisfying. Let us learn to enjoy a time to try new things. Let us find ways to enjoy time at home!

Computer Security

If my client base is any experience, anyone can be a victim of a Ransomware, Malware or Virus attack.

What can you do about it?

I conduct audits of your entire computer infrastructure and apply best practice solutions to plug the security holes on your computers, Smartphones and networks.

Now offering consultations to give you the best protection possible:


404.229.0839
carlthorne@hthcatlanta.com

Jack of All Trades, Master of Many

Jack of All Trades, and Master of Many

We provide technical support for:


Homes and small businesses

Windows and the Mac OS platform

iPhones and Android Smartphones

Wireless and wired networks

New device setup

Old device upgrade or repair

One-on-one training

Remote assistance


How To Stop Malware

Monday, July 19, 2010

New post on blog reviewing Blackberry Bold 9650
http://ping.fm/Ntio6

New post to blog on T Mobile cellular network and how they lied to me
http://ping.fm/OlCEv

New post to blog on iPhone v4 upgrade failure
http://ping.fm/QxJTE

New post to blog on using Clear
http://ping.fm/KojTC

Clear Hot Spot Test - Replacement for Your High Speed Internet Provider?

A client got fed up enough to try Clear in order to get rid of a failing AT&T High Speed Internet Access connection. High Tech House Calls installed the Clear Modem.

The exsiting Linksys Wireless Router connected seamlessly to Clear Modem device. No programming was needed to make the Linksys Wireless Router work with the Clear Modem.

The Modem was very picky about placement. The people at Clear had pointed out where the closest broadcast tower was from the clients' house. A "stand" of books were stacked one on top of another so that the Modem was sitting in front of a window on the top floor of the house facing the broadcast tower. Other locations in the house resulting in a signal that would not allow a laptop to connect to the internet.

The client was also given a hand held Mobile Spot that never connected to the broadcast tower.

Both devices (Mobile Spot and Modem) were given to the client on a 14 day trial. So far, so good. Maybe Clear is your solution to dumping Comcast or AT&T High Speed Internet Access. 



iPhone v4.0 Upgrade Failures

High Tech House Calls has seen quite a lot of v4.0 upgrade failures on iPhones. Here are some facts on the upgrade process:

  •  The process is a lengthy one and can take as long as 6 hours.
  • It is NOT an unattended process. You must answer questions during the upgrade. Therefore, starting the process before going to bed and expecting it to be complete when you wake up is not going to happen.
  • How do you tell if the upgrade was successful? Go to Settings, then General and then About. If the version displayed is not 4.0, the upgrade did not succeed.

Blackberry Bold 9650 - Good Enough Not To Switch to iPhone?

For approximately the last two years, High Tech House Calls has been using a Blackberry Curve smartphone. We wanted an iPhone, but our hatred of AT&T precluded that choice.

The Curve's access to the internet was minimal. You could read a phone number of the heading of a match found by Google, but actually reading webpages was out of the questions.

With our switch to Verizon, we purchased new cellphones. Enter, the Blackberry Bold.  The Bold can actually display readable webpages. The cellphone does not have the ability to display a larger sized page via landscape mode like the iPhone, but this cellphone is usable as a way to surf the web.

T-Mobile Lied to Me

We have been a very loyal T-Mobile cellphone customer for at least 10 years. None of our three lab locations (Virginia Highlands, Buckhead or Smyrna) have had a cell signal strong enough to send and receive cell phone calls.

T-Mobile indicated that since my plan had roaming included, I was always connected to the strongest signal regardless of who the carrier was. The conclusion was, it was bad luck that all my lab locations had poor cell coverage from all the cellular providers.

High Tech House Calls changed to Verizon for all our cellphone needs. We have "3 bar" signal strength throughout the lab. The test for signal strength used similar model Blackberry models that should have eliminated differences a cellphones antenna.

Is it time for you to switch to a better cellphone network? www.verizon.com