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Monday, January 19, 2015

Say goodbye to free support for Windows 7 by Kim Komando

If you're a PC user, odds are your computer runs Windows 7. About 55% of PCs around the world
run the operating system but that hasn't stopped Microsoft from cutting out free support for the product, effective today.

Lots of people like Windows 7 because it has that classic Windows feel, unlike Windows 8. If that sounds like you, don't worry. Your computer will still work. But, if you need help with any of Windows 7's features or are experiencing problems, you're going to have to pay Microsoft to help you out.

Luckily, Windows 7 users will still receive security updates from Microsoft to keep their computers safe. Those won't end until January 14, 2020.

Microsoft is trying to phase out Windows 7 and move users onto the newer Windows 8 or soon-to-be-released Windows 10 operating systems. But, that doesn't mean Windows 7 is disappearing completely.

In fact, PC manufacturers are still selling new machines with Windows 7 installed, buying licences from Microsoft. And the company has said that there will be a year's notice before it stops offering them as a product, with no word yet, so it seems that Windows 7 will live on for some time yet.

So, if you or someone you know is shopping around for a new PC, make sure you pay attention to which operating system it has. If it includes Windows 7, don't expect any free help from Microsoft.